Professional and customer-service oriented, elite security service

With increasing demand for multi-skilled security personnel, Certis CISCO has launched an elite security service for high-end businesses, venues and events where a fair amount of interaction with VIPs or visitors is expected.

Aptly named the SUITS, the elite group is the first of its kind in the market. Professionally trained to serve as the ambassadors for our customers’ business, the selection process for the SUITS is highly stringent.

The SUITS are distinct from the Auxiliary Police Officers and Protection Officers for their unique qualities:

Firstly, they undergo a stringent screening process whereby they are selected for their

• Proven experience
• Higher academic qualifications
• Positive personality
• Sharp physique

Secondly, they are a potent force who have undergone professional training in

• Knowledge of the law
• Unarmed combat tactics
• Fire fighting
• First aid/CPR
• Safety and defence techniques

The SUITS also undergo training to integrate them with customers’ working culture and facilities, as well as equip them with the skills to deliver quality customer service. Most importantly, the SUITS also attend a deportment and grooming programme to project a sharp image for our customers’ premises and business. Smartly attired in custom-made suits befitting the ambience and high-end premises where they are deployed at, they cut a sharp, commanding yet non-threatening presence.

Lastly, the SUITS have greater initiative to manage critical emergency situations such as

• Bomb threats
• Fire
• Robbery
• Intrusion

As the first point of contact for our customers’ clients and visitors, the SUITS who are trained in customer service are best able to answer their queries. Having integrated fully with the operations and culture of our customers’ business, visitors to their premises will enjoy a positive service experience right from the beginning.

Armed with a sound knowledge of the facilities and design of your premises, the SUITS perform a whole host of functions such as welcoming visitors with a warm friendly smile and guest relations' duties including

• Managing various queries
• Furnishing accurate and concise information
• Extending assistance

Using Certis CISCO's holistic approach M³ (Man, Machine, Method) to security, our SUITS team is committed to providing excellent customer service and ensure that the safety and security of customers’ premises is never undermined.

For more information, please contact us at
: (65) 6747 2888
: (65) 6744 0039
: sales@cisco.com.sg