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Manpower - Security Protection 


Performing access control to ensure only authorised persons enter, patrolling the grounds to ensure nothing is out of the ordinary, managing traffic control on the premises, these roles undertaken by protection officers play an important role in helping to keep premises safe.

This is why at Certis CISCO, we are focused on delivering security protection service that is competent and reliable because the security of your premises is as strong as your weakest link.

Well-trained Security Officers
Training is an integral component of our operation as it makes a significant difference to the competency of our officers. Hence, all our Protection officers are trained and certified under the Singapore Workforce Skills Qualifications (WSQ) before they are deployed for active duty. Being certified ensures that they have achieved the standards expected to perform their duties competently.

Our officers are trained by qualified security instructors from the Certis CISCO Auxiliary Police training school where they are grounded in the knowledge and skills of access control and patrolling, fire fighting and first aid, protecting and preserving evidence as well as bomb threat management. As an extra value for our customers, they are equipped with safety defence tactics to manage and diffuse aggressive situations effectively.

Experienced and Competent
Whether it is government buildings or office complexes, retail malls or industrial facilities, warehouses or condominiums, we have the experience and competency to keep your premises safe. Leveraging on our experience of over 47 years in protecting high security facilities and premises, we bring our expertise to assist you in the protection of your assets.

Our officers' competency includes:
  • Skilled in the use of security screening equipment that includes X-ray machines, metal detectors and undercarriage mirrors, our officers are trained to conduct stringent checks on visitors, baggage and vehicles
  • Trained in customer service to provide a positive first point of contact for your visitors. Whether it is in the exchange of identification for a visitor's pass or channeling traffic at entry points, our officers deliver a positive service experience right from the beginning.
  • Balancing customer service with security, our officers authenticate the identity of visitors and verify the contents brought in and in so doing, keep criminal elements at bay.
  • Competent in managing security command centres, our officers keep a close watch over all the access points in your building as well as monitor the fire alarm to safeguard your premises against security threats, and the risk of burglary and fire.

Organisational Strength
Operating the largest unarmed security force in Singapore with more than 650 Protection Officers, we have the capability to scale our resources to meet your specific security needs.

Our organisational size enables us to offer career development opportunities for our officers leading us to achieve an employee retention rate that is significantly higher than that of the industry average. This results in our officers growing with us, and their accumulated experience adds to their competency when protecting your valued assets.

Systematic approach
As an ISO certified organisation, Certis CISCO Protection officers operate according to well-defined procedures to deliver a consistent standard of performance. Premises under our protection are carefully documented with their specific security requirements highlighted to deliver a customised service that meets expectations.

Customer-focus
We view our relationship with our customers as long-term partnerships. We work hand-in-hand as a team, meeting regularly to identify ways to enhance security on your premises and empower our officers to serve and protect your interests.

Dedicated operation managers who are trained in advance security management as well as fire and safety management are active in your account to provide responsive and personalised attention. In addition, our state-of-the-art Integrated Operation Centre which runs around-the-clock provide incident management support when the need arises.

Seamless solution for greater protection
Besides an unarmed security force, we also operate the largest Auxiliary Police Force in Singapore with over 3000 officers to provide you with a cost effective, seamless solution of deploying a combination of armed and unarmed officers at your premises.

With the combined capabilities, we have the capability to respond quickly to any sudden changes in your security environment, giving you the immediate extra protection that you need. When it comes to your security protection, Certis CISCO delivers reliability for your peace of mind.

Contact us to find out how to acquire Security Protection Services.

 
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