|Business Process Outsourcing - Call Centre Operations|
Certis has the experience and experise in the set up, manpower recruitment and operation of oursourced call centres. This seamless integration with the clients' operations allows them to focus on their core businesses and optimise their resources.
Understanding the current processes
Certis will go through an in-depth studying of the current set up to understand the internal processes and standard operating procedures of the client to ensure synergistic integration and collaboration. Regular reviews will be conducted to ensure constant updates and communications.
Contact us for more information.