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Certis CISCO Welcomes Mr. Chan Chun Sing On Board Our BPRO™ Learning Journey
28th September 2016

Certis CISCO welcomed Secretary-General of the National Trades Union Congress (NTUC), Mr. Chan Chun Sing, to the official opening of its Business Process Re-Engineering Operations (BPRO™) Command Centre today.

The BPRO™ Command Centre leverages cutting-edge technology to complement manpower and plays a critical role in the command and control of daily security operations.

During the visit, Mr Chan was briefed on the process in which BPRO™ incorporates technology to enhance the effectiveness of Certis CISCO’s security operations.

BPRO™ involves the holistic analysis and complete redesign of workflows within a company in order to optimize end-to-end processes and automate non-value-added tasks through the use of technology.

This is aligned with Certis CISCO’s M³ operating philosophy which integrates Man - competent manpower, Machine - the smart use of technology, and Method - specifically proven processes, to ensure maximized productivity throughout the full tenure of any contract.

The event was a great success, and the visit ended off on a positive note for both Mr Chan and Certis CISCO representatives.

Read more about Straits Times' coverage of the visit and how BPROTM has helped our clients improve their operations: http://www.straitstimes.com/singapore/security-tech-at-malls-to-cut-manpower-needs-by-20-per-cent
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